We're a small team and we read everything. Write to us about your account, a payment, a plan, a mistake in a lesson or question, or anything else about PrepCrest.
| support@eazebyte.com | |
| Phone | +91 8708133055 |
| Hours | Monday to Saturday, 9:30 am – 7:00 pm IST |
| In the app | Help & Support — raise a request from your account; it reaches the same team with your account details attached. |
We reply to email the same working day when we can, and always within
1 working day. When you write about a payment, send it from your registered
email and include the payment reference — the Razorpay payment ID (pay_…) or the
Google Play order number (GPA.…) — so we can find it straight away.
If we have not resolved your concern, you can escalate it to our Grievance Officer:
Manmohan Yadav, Grievance Officer
EazeByte Technologies Private Limited
Innov8 UCP, 9th Floor, Tower D, Unitech Cyber Park, Sector 39,
Gurugram (Haryana) 122001, India
Email: support@eazebyte.com
Phone: +91 8708133055
We acknowledge grievances within 1 working day and aim to resolve them within 15 days.
EazeByte Technologies Private Limited
Innov8 UCP, 9th Floor, Tower D, Unitech Cyber Park, Sector 39,
Gurugram (Haryana) 122001, India
CIN U62011HR2026PTC148656 · GSTIN 06AAJCE8893P1ZL
eazebyte.com